Privacy Policy

How we collect, use, and protect your information.

What We Collect

When you place an order, we collect your name, contact details (email or WhatsApp number), shipping address, and eye prescription values (SPH, CYL, AXIS for each eye). We collect only what is necessary to make and deliver your goggles.

How We Use Your Data

Your information is used solely to process and fulfil your order, communicate with you about your order, and arrange shipping. We do not sell your data to third parties. We do not use your data for marketing without your explicit consent.

Prescription Data

Eye prescription values are sensitive personal data. We handle them with care, use them only to manufacture your goggles, and do not share them with any third party other than our manufacturing partner under equivalent confidentiality obligations.

Data Retention

We retain order information for the period required for business and legal purposes, typically 5–7 years. You may request deletion of your data by contacting us — subject to legal retention requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us via WhatsApp or email to exercise these rights. Applicable under GDPR (EU/UK) and equivalent data protection laws in other jurisdictions.

Security

Your data is stored securely. WhatsApp communications are end-to-end encrypted. We take reasonable technical and organisational measures to protect your personal information.

Contact

For privacy enquiries, contact us at orders@powerswimminggoggles.com or via WhatsApp.

Last updated: January 2025